September 8, 2016

Top trends in SLED technology

Rachel Eckert, immixGroup By Rachel Eckert
SLED Analyst
immixGroup, an Arrow company

 

One of the biggest surprises to come out of the Center for Digital Government’s 2016 Digital Counties Survey was a noticeable absence of cloud computing.

While cloud was present in the 2015 results at No. 10, it fell out of the top 10 this year. Half of county respondents reported that 10 percent or less of their systems have migrated to the cloud, only a slight increase of 3 percent over last year. While many recognize cloud computing provides significant cost savings, there continues to be hurdles and hesitation from budget flexibility, procurement options, and security concerns.

For industry, this means being sensitive to these issues and likely working through a pilot project or two before a full roll-out. In addition to honoring counties that think outside the box for innovative ideas, the survey, released with the National Association of Counties, provides a good pulse of the technologies CIOs are prioritizing in the coming year. Looking at the table below, the prioritization of cybersecurity from year to year shouldn’t be a surprise. And in light of recent cybersecurity breaches like those at the Illinois Election Board, industry will play a bigger role in ensuring systems, networks, and infrastructure are secure.

2016

2015

2014

1

Cybersecurity

Cybersecurity

Cybersecurity

2

Mobility / Mobile Applications

Hire & Retain Competent Personnel

Hire & Retain Competent Personnel

3

Hire & Retain Competent Personnel

Mobility / Mobile Applications

Shared Services

4

Disaster Recovery / Continuity of Operations

Open Government / Transparency / Open Data

Budget & Cost Control

5

Budget & Cost Control

Disaster Recovery / Continuity of Operations

Mobility / Mobile Applications

6

Portal / e-Government

Budget & Cost Control

Disaster Recovery / Continuity of Operations

7

Citizen Engagement

Virtualization: Server, Desktop / Client, Storage, Applications

Open Government / Transparency / Open Data

8

Shared or Collaborative Services

Shared Services

Virtualization: Server, Desktop / Client, Storage, Applications

9

Business Process Automation & Virtualization

Portal / e-Government

Broadband & Connectivity

10

Business Intelligence / Analytics

Cloud Computing

Governance, Data Center Consolidation, & Cloud Computing

New to the 2016 survey is the category of Citizen Engagement. It’s a direct decedent of other technologies in the ranking, such as open data, e-Government, and mobility.

Many of the award-winning counties from this year’s survey won with initiatives aimed at open data that would place data in the hands of the citizen to empower and educate. Tech solutions that make sense of government data through business intelligence and analytics are vital to preparing data to be released to the public.

To really engage the citizen, governments need to make the data available on a variety of platforms, including mobile and traditional web. This creates an opportunity for the industry in the full lifecycle of citizen engagement in the preparation, analysis, and deployment of data. With the new fiscal year underway, county governments have already begun their planning and implementation of new and improved apps and systems. It’s still a good time to strike up those conversations on how you can help them introduce their own unique digital innovation.

Need help identifying the right county government IT decision makers and opportunities? Contact immixGroup’s industry-leading Market Intelligence team today to learn about specific programs and contacts that have a pressing need for your IT solution.